Privacy Policy

Dryv Technology Co., Ltd. ("we", "us", "our") is committed to protecting your privacy in accordance with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 (2019). This policy explains how we collect, use, and protect your personal data.

1. Data We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name
• Project Information: Project requirements, business workflows, technical specifications
• Eligibility Data: Responses to our eligibility questionnaire
• Communication Records: Emails, call notes, and other correspondence
• Usage Data: Website analytics, page views, and interaction patterns

2. Legal Basis for Processing

We process your personal data based on the following legal grounds under PDPA:

• Consent: When you submit the eligibility form or contact us
• Contract: When necessary to fulfill our service agreement with you
• Legitimate Interest: For business communications and service improvement

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess project eligibility and provide quotes
• To communicate with you about your project
• To deliver software development services
• To provide post-delivery support
• To improve our services and website
• To send relevant updates about our services (with your consent)

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We use trusted cloud service providers with data centers that maintain appropriate security certifications. Access to personal data is restricted to authorized personnel only.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Lead and prospect data: 2 years from last contact
• Client project data: 5 years after project completion
• Financial records: As required by Thai law (typically 10 years)

6. Your Rights Under PDPA

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal requirements)
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

7. Third-Party Sharing

We do not sell your personal data. We may share your data with:

• Service providers who assist in our operations (under strict confidentiality agreements)
• Legal authorities when required by law
• Professional advisors (lawyers, accountants) as necessary

8. Cookies and Analytics

Our website uses cookies and analytics tools to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings. We use aggregated, anonymized data for analytics purposes.

9. International Data Transfers

Your data may be processed by service providers located outside Thailand. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with PDPA requirements.

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or contacting you directly.

12. Contact Us

For questions about this privacy policy or to exercise your rights, please contact: